Privacy Policy

Information We Collect

At Metroplex Pros, we collect information you provide directly to us, such as when you:

• Fill out our contact forms or request estimates
• Apply for our realtor partnership program
• Call or email us directly
• Subscribe to our communications

Types of Information

• Contact Information: Name, email address, phone number, mailing address
• Project Information: Details about your home improvement needs, property address, project timeline
• Business Information: Company name, role, property volume (for realtor partners)

How We Use Your Information

We use the information we collect to:

• Provide estimates and respond to your service requests
• Communicate about your projects and schedule appointments
• Process partnership applications and manage business relationships
• Send service updates and project communications
• Improve our services and customer experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

• Service Providers: We may share information with trusted service providers who help us operate our business (email services, scheduling tools, etc.)
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: Information may be transferred in connection with a merger, sale, or other business transaction

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: